We're pretty great, and our customers agree.
"Very helpful staff and always willing to help"
"Fast efficient service and always willing to provide quality service. "
"Company associates are always helpful and responsive when I call, assistance with renewals, finding the best coverage at the best rates, answering my endless questions.."
"Donald has been very attentive to all my questions and needs. He stayed on top of the needs of my husband and I and handled everything for me. As requested!"
"Very knowledgeable and very efficient "
"The agent doing my quote was very friendly and explained everything to me so I fully understood. And found me an amazing quote saving me money. "
"I greatly appreciate the reminders to assist with keeping my account in good standing. The time provided, with much patience, to answer my questions and concerns about coverage required to maintain my business has been a tremendous benefit. I have never felt rushed or uncomfortable during/after a call. Though all staff have been great, I like having a specific point of contact to discuss my coverage. This makes it easier to follow up on emails and calls. Thank you."
"You and your staff are professionals and attentive to your customers. You take the time to listen to your clients and answers all their concerns."
"It’s great to know I can call my local Nationwide office and get immediate service. Jewel is always friendly and willing to answer any of our questions and promptly solves or finds the solution to fix. "
"Always helpful and responsive when I call with a question for my father-in-law who speaks limited English!"
"Always available for any question and very professional."
"All my claims acted on in a manner with no problems, Home and Auto"
"Everytime we have had a question , you all have been prompt and helpful."
"Action was taken right away once I spoke to someone about what I needed. I appreciate having a contact person to interact with and someone who gets me answers quickly. "
"Able to get someone on the phone to answer the phone, which is rare today."
"If I have a question they answer promptly."
"Anytime I have a question or concern and I called the office to speak to Jewel she always responds in a timely manner and gives me accurate information. Jewel is awfully helpful and very thorough."
"Direct customer support when evaluating service changes and the patience to work with the customer."
"Very helpful and precise in explaining policy changes "
"Your professionalism and knowledge of the industry. "
"Helpful in getting quotes and providing the proper information to secure insurance for your needs. "
"In my past experience reaching out to you regarding a couple of issues, your agency has always taken care of me in a timely manner and very professional."
"The employees, I don't know if they are agents or not. Erika Banks, Jewel & Karissa are the most knowledgeable and pleasant ladies. If not agents, they should be. The rates are good and I'm always reminded by E-mail when my payment is due. Also, I filed a claim, and it was paid promptly. "
"We really appreciated the timeliness. Our coverage had just been terminated because home ownership was changed. Mequell and his assistant took the time to walk us through exactly what we needed and the coverage that would be best for us, and with much speed as we didn’t want our property to be uninsured. "
"The people that helped me were very helpful and thoughtful after my husband died a few months ago. It was difficult trying to change the names on the policies and they helped me to get it straighten out. Thank you for all you did for me. I am forever grateful."
"Company treat me good and employer is nice and friendly they explains everything to you About your insurance and price isn't that bad I say call them see what they about"
"The staff is always friendly and responsive. They always address my concerns and answer any questions promptly. "
"No problem answer all my question when I go by "
"I have spoken many times with your jewel of an employee aptly named Jewel! She is most efficient and friendly. Truly an asset to your company!"
"Professional and highly informative when it comes to what type of insurance an individual is looking for. Listens to your questions and takes the time to research what would be the best insurance for you. Agents are pleasant and provide excellent customer service."
"Jewel is fantastic. She is always friendly, helpful and knowledgeable. Anything I need handled I can always count on her."
"Great customer service!"
"Friendly, caring, honest and extremely helpful. Going above and beyond. Thank you so much. "
"Great insurance great prices great service"
"Staff always very helpful and responsive when I call in with a question."
"Erica has been very prompt and helpful to us as new residents of Glen Allen and Virginia."
"I like that everyone is friendly and helpful. Also, I like that an ACTUAL PERSON answers the phone. "
"The agents that work at the Chesterfield office are AWSOME.!! I had several houses that needed insurance and they worked so hard to get the insurance coverage that I needed. I appreciate all of their hard work and they were so helpful and friendly."
"Very easy to speak with and answers questions quickly. Calls and emails are returned or answered promptly. After having our homeowners canceled by our Insurance Co. after 25 years, Karysa went above and beyond to find a new carrier for us. They make you feel like you matter, plain and simple."
"The staff appears knowledgeable and are very helpful when we contact the office with a question."
"I have been with Mequell Green Insurance agency over 8 years and they make everything seamless and easy . Great to do business with ! I absolutely love working with Erica Banks !!"
"Wonderful customer service. Great staff"
"Whenever you call nationwide with a question or need help they are willing to see that you are taken care of. They are truly on your side. "
"Staff is very friendly and knowledgeable. Takes time to explain processes and provides details to answers for questions we have. We never feel like a "bother" when we need to speak with someone."
"Easy to get in touch with representatives. Very knowledgeable & courteous. Always helpful. "
"When I call your office, I always feel like I am talking to a friend as your staff is so friendly. It is great having you from my hometown too. Keep up the great work. "
"Every time I call and request a quote or an update to my existing Insurance someone is always very eager and happy to help me"
"Your office staff, particularly (Jewell) has constantly and consistently followed-up on all of our informational requests in a very timely manner. It's always pleasant to conduct business inside the office if needed. AND...they are quick in finding the best insurance value for their clients. "
"Having quilted personal people their that can help you with any questions or issues that you may have in a timely manner at any time."
Glen Allen Office:
10160 Staples Mill Rd, Ste 104
Glen Allen, VA 23060
(804) 672-7222
Chesterfield Office:
9520 Iron Bridge Rd, Ste 11
Chesterfield, VA 23832
(804) 748-2919
info@mgreenins.com
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